ELECTRIC VEHICLE SERVICE FAQS
Still Have Questions?
Not to worry. Your highly trained Nissan service experts have answered some of the most common questions they hear throughout the day.
View More FAQs*Public charging networks are provided by independent companies, and are not within Nissan’s control. Availability of charging stations not guaranteed.
*For more charging information, see https://www.nissanusa.com/vehicles/going-electric-ev/range-charging.html. 240-V home charging dock sold separately; not a Nissan product. Contact charger manufacturer before purchase for information on compatibility and warranty. Nissan does not warrant and is not responsible for loss, including consequential, incidental, or other damages, caused by charger defects, charger incompatibility, or installation services.
*For complete information concerning warranty coverage, conditions, limitations, and exclusions, see your Nissan dealer and read the Warranty Information Booklet.
*The Nissan lithium-ion battery and battery capacity limited warranty includes coverage for defects in materials or workmanship for 96 months/100,000 miles (whichever occurs first) as well as protection against capacity loss below 9 segments of capacity (out of 12) as shown on the vehicle’s capacity gauge for a period of 96 months/100,000 miles (whichever occurs first). For complete information concerning coverage, conditions, limitations, and exclusions, see your Nissan dealer and read your vehicle's Warranty Information Booklet.
*Charging time and capacity may vary based on power source, ambient temperature, battery temperature, condition, and age, and use of vehicle accessories while charging. For Level 1 home charging, use only a 110-120 volt, 15-amp dedicated outlet for charging. For Level 2 home charging, use only a 240 volt charging dock on a dedicated outlet for charging. See Customer Disclosure Form for details.
*Public charging networks are provided by independent companies, and are not within Nissan’s control. Availability of charging stations not guaranteed.
*The NACS Adapter Kit provided by Nissan or purchased from a U.S. Nissan dealership is deemed by Nissan as the only compatible adapter for Nissan EVs ("Nissan-Compliant NACS Adapter"). Use of an adapter that is no a Nissan-Compliant NACS Adapter is strictly prohibited.
*The CCS Adapter Kit provided by Nissan or purchased from a U.S. Nissan dealership is deemed by Nissan as the only compatible adapter for 2026 LEAF ("Nissan-Compliant CCS Adapter"). Use of an adapter that is no a Nissan-Compliant CCS Adapter is strictly prohibited.
*Public charging networks are provided by independent companies and are subject to their own respective policies, terms, and/or conditions, and are not within Nissan's control. Should such independent companies terminate or restrict service or features, service or features may be suspended or terminated without notice or with no liability to Nissan or its partners or agents. Nissan is not responsible for associated costs (including additional equipment or equipment replacements/upgrades, if available) or other third party changes that may be required for connectivity with a charger station. Availability of charging stations not guaranteed.
*See www.nissanusa.com/connect/legal for more NissanConnect features/services information.