NISSAN SERVICE FAQS
Still Have Questions?
Not to worry. Your highly trained Nissan service experts have answered some of the most common questions they hear throughout the day.
View More FAQsTHE NISSAN DIFFERENCE
*Available at participating Nissan dealers. Each dealer is independently operated. Availability of services or amenities may vary by dealer. Restrictions apply. Contact dealer for details.
Your local Nissan dealer features a variety of service amenities that will help ensure your experience is as convenient and productive as possible. Find Your Dealer
*SERVICE@HOME availability at participating Nissan dealers may vary and is subject to applicable law. Other restrictions apply. Contact your local dealer for details.
To help meet the needs of your demanding lifestyle, participating dealers offer a valet service that picks up your vehicle from your home or office and drops it back off after it has been serviced.
Waiting areas are designed with you in mind, so you receive the same level of comfort you’ve come to expect from your Nissan vehicle.
Select dealers may even include a complimentary car wash as part of your service experience that will help ensure your vehicle is looking its very best.
If your vehicle repairs require a longer stay, your dealer may have rental cars available on site if your vehicle will be in the shop longer. Contact your service advisor to learn more.
Need to drop your car off as your last stop of the night? Select dealers may be able to accommodate your schedule. Contact yours to learn more.
*NEW NISSAN MODELS: Roadside assistance coverage period varies by model year model. For complete information concerning warranty coverage, conditions and exclusions, see your Nissan dealer and read the warranty information booklet for the model year model.
CERTIFIED PRE-OWNED MODELS: Roadside assistance available for a period of 84 months/100,000 miles from the date the vehicle was delivered to the first retail buyer or otherwise put into use, whichever is earlier.
Contact your dealer to see if they support Nissan Roadside Assistance, which covers any Nissan within 48 months/unlimited miles from the original in-service date.
Now you can receive your multi-point inspection directly to your mobile device or email at participating locations. Review recommendations, quickly provide approvals, view pricing and review videos and images shared by the tech working on your vehicle.
Need a recharge? Stop by in your LEAF® or ARIYA® to take advantage of convenient charging stations available at select locations.
Nissan Express Service is designed to get you in and out quickly while providing the same expert service you’ve come to expect. And best of all, no appointments are necessary, so you can stop by at your convenience.
*Available at participating Nissan dealers. Each dealer is independently operated. Availability of services or amenities may vary by dealer. Restrictions apply. Contact dealer for details.
Your local Nissan dealer features a variety of service amenities that will help ensure your experience is as convenient and productive as possible. Find Your Dealer
To help meet the needs of your demanding lifestyle, participating dealers offer a valet service that picks up your vehicle from your home or office and drops it back off after it has been serviced.
*NISSAN@HOME services availability at participating Nissan dealers may vary and is subject to applicable law. Service available within 20-mile dealer radius. Contact your local dealer for details.
Waiting areas are designed with you in mind, so you receive the same level of comfort you’ve come to expect from your Nissan vehicle.
Select dealers may even include a complimentary car wash as part of your service experience that will help ensure your vehicle is looking its very best.
If your vehicle repairs require a longer stay, your dealer may have rental cars available on site if your vehicle will be in the shop longer. Contact your service advisor to learn more.
Need to drop your car off as your last stop of the night? Select dealers may be able to accommodate your schedule. Contact yours to learn more.
Contact your dealer to see if they support Nissan Roadside Assistance, which covers any Nissan within 48 months/unlimited miles from the original in-service date.
*NEW NISSAN MODELS: Roadside assistance coverage period varies by model year model. For complete information concerning warranty coverage, conditions and exclusions, see your Nissan dealer and read the warranty information booklet for the model year model. CERTIFIED PRE-OWNED MODELS: Roadside assistance available for a period of 84 months/100,000 miles from the date the vehicle was delivered to the first retail buyer or otherwise put into use, whichever is earlier.
Now you can receive your multi-point inspection directly to your mobile device or email at participating locations. Review recommendations, quickly provide approvals, view pricing and review videos and images shared by the tech working on your vehicle.
Need a recharge? Stop by in your LEAF® or ARIYA® to take advantage of convenient charging stations available at select locations.
Nissan Express Service is designed to get you in and out quickly while providing the same expert service you’ve come to expect. And best of all, no appointments are necessary, so you can stop by at your convenience.
Bring in an eligible competitor quote and we will match the price and provide an additional 5% credit on select eligible tires. * Eligibility requirements apply.
NISSAN-TRAINED TECHNICIANS
Our technicians use advanced diagnostics, tools and technologies specifically designed for Nissan vehicles, providing unparalleled insight into every aspect of your vehicle.
*Available at participating Nissan dealers. Each dealer is independently operated. Availability of services or amenities may vary by dealer. Restrictions apply. Contact dealer for details.
We know your time is important, which is why we developed Nissan Express Service to be flexible enough to accommodate your busy schedule. No appointment necessary. Just show up, sit back and relax knowing you'll be back on the road in no time.
MYNISSAN APP
*Feature availability is dependent on vehicle model, trim level, packaging and options. Trial included with vehicle purchase. Compatible connected device and wireless network may be required. Refer to connected device’s owner’s manual for details. Late availability for some features.
Driving is serious business and requires your full attention. Only use features and connected devices when safe and legal to do so. Some features, including automatic crash notification and SOS, are dependent upon the telematics device being in operative condition, its ability to connect to a wireless network, compatible wireless network availability, navigation map data and GPS satellite signal receptions, the absence of which can limit or prevent the ability to reach Customer Care or receive support. GPS mapping may not be detailed in all areas or reflect current road status. Never program GPS while driving. Only use Remote Engine Start and Remote Horn features in accordance with any laws, rules or ordinances in effect in your vehicle’s location.
Some services and features are provided by and dependent on third-party service providers and not Nissan. Should service provider terminate or restrict service or features, service or features may be suspended or terminated without notice or with no liability to Nissan or its partners or agents. Services and features may require compatible cellular network provided by independent companies not within Nissan or its partners’ or agents’ control. Cellular network signal strength may vary and may not be available in all areas or at all times. Services and features may not function if cellular network is unavailable, restricted, or terminated. Nissan and its partners or agents are not responsible for associated costs or other third-party changes that may be required for continued operation due to cellular network unavailability, restriction, or termination (including equipment replacements/upgrades, if available, or roaming charges on alternative networks). Technology is evolving, and changes by independent companies are not within Nissan’s or its partners’ or agents’ control.
Enrollment, owner consent, personal identification number (PIN), and subscription agreement may be required to receive full suite of features and services. Trial periods (if applicable) begin on the date of vehicle purchase or lease of a new Nissan. Trial periods and feature availability may be subject to change at any time and may be subject to early termination without notice. Required subscriptions may be sold separately for each available feature or service after trial period ends, and may continue until you call service provider to cancel. Installation costs, one-time activation fee, other fees and taxes may apply. Fees and programming subject to change. Feature may be subject to age restrictions in some areas. Subscriptions governed by service provider’s subscription agreement, terms and conditions and privacy statements available at service provider’s website. Text rates or data usage may apply. NissanConnect with WiFi terms and conditions of subscriber agreement apply. Trial included with vehicle purchase on equipped new Nissan vehicles. Once your vehicle has exceeded the coverage parameters of the roadside assistance benefits included with your vehicle purchase, you will be responsible for any charges incurred by obtaining roadside assistance for your vehicle. For complete information concerning warranty coverage, conditions and exclusions, please see your Nissan dealer and read the warranty information booklet.
*Roadside assistance coverage period varies by model year model. For complete information concerning warranty coverage, conditions and exclusions, see your Nissan dealer and read the warranty information booklet for the model year model.
*Remote Engine Start System to be used only in accordance with laws or rules in effect in your vehicle’s location.
NISSAN SERVICE FAQS
Not to worry. Your highly trained Nissan service experts have answered some of the most common questions they hear throughout the day.
View More FAQsFind Nissan Safety Recall & Service Campaign Information Here
Offer ends January 31, 2025
*$70 + $30 Bonus Nissan Maintenance Advantage Rebate = $100 instant savings on a set of four eligible tires. Offer eligible on Bridgestone, Michelin, and Yokohama OEM, OEA, and WIN tires only when purchased from and installed by a participating Nissan dealer. Certain restrictions apply. See your participating dealer for complete details. Price and offer availability may vary by model. Taxes and fees additional. No cash value. May not be combined with other offers. Void where prohibited. Ends January 31, 2025. Tires must be installed by February 7, 2025.
Bring in an eligible competitor quote and we will match the price and provide an additional 5% credit on select eligible tires.* Proof of eligibility required.
*Eligible tires only. Customer must present a printed or digital lower-priced quote on an identical tire dated within 30 days of purchase from a tire retailer and installer within 100 miles of dealership. Internet quotes are only valid for competitors with a physical retail sales and installation location within the 100-mile radius. Bonus, bundled, free, or special offers; coupons, rebates, or promotions; clearance or closeout prices; used tires; ancillary parts; labor or other charges; typographical errors; competitor prices that result from a price match; quotes from other automotive dealerships; quotes located with Nissan dealer assistance; and internal repair orders are not eligible. Void where prohibited by law. Additional terms and restrictions may apply. See your dealer for full program details. Offer is subject to change at any time and/or is subject to termination without notice.
With this complimentary service, our highly trained technicians will:
*Available at participating Nissan dealers. Each dealer is independently operated. Availability of services or amenities may vary by dealer. Restrictions apply. Contact dealer for details.
With this special offer, the technicians at your local dealer will:
*Available at participating Nissan dealers. Each dealer is independently operated. Availability of services or amenities may vary by dealer. Restrictions apply. Contact dealer for details.
*Available at participating Nissan dealers. Each dealer is independently operated. Availability of services or amenities may vary by dealer. Restrictions apply. Contact dealer for details.
*Cargo and load capacity limited by weight and distribution. Always secure cargo. Heavy loading of the vehicle with cargo, especially on the roof, will affect the handling and stability of the vehicle.